Terms and Conditions

  • It takes 3-5 working days to process orders, depending how long the bank transfer take to reflect.
  • You will receive an updated email on Your order with the tracking number of the courier as soon as the order is dispatched.
  • Our Courier Company are takes about 3 to 5 working days to deliver parcels and they only work from Monday to Friday , only in regional areas it might take longer as they then outsource Our Courier.
  • We outsource our courier services for delivery through DSV and You welcome to track Your order on their website. Please note that it could take 24-48 hours to show on their respective websites so that you can track your parcel. Their own T & C’s apply for delivery.
  • Although we take utmost care with shipment, if any breakage occur , please notify your agent/head office immediately after receiving your order, otherwise we cannot replace it.
  • We unfortunately do not refund any orders once payment has been made into specified account.
  • Do not put any products in direct sun. Keep it in temperatures of 24 degrees and lower.

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